Programs Offered

One of our passions is designing and delivering relevant training. View our individual course packages and our bundle packs that are best suited for job placement. Our team understands that we are only as good as our last training – every client matters. Training is intimate and facilitators are skilled.

All our in-person deliveries are presently being offered remotely

 

Business Etiquette

The course allows participants to have the competitive employment edge. Modules that focus on proper workplace behavior, confident communications, making great first impressions, and those things that we might consider normal like the handshake, eye contact, email etiquette, etc. Business etiquette builds confidence in students and provides them with tool to succeed as they re-enter the workforce.

VRT (Voice Recognition Training) Level 1

This course is great for students with restrained hand mobility due to wrist, arm, and/or shoulder injuries. Get an in-depth understanding of Dragon. Compare it with Microsoft’s VRT. This course teaches students how to use voice commands to dictate and format text and navigate windows and programs to control their computer. Understand the dictation programs and their limitations reduce time spent using your mouse and keyboard.

Delivery Options

Full Day – Duration 3 Weeks
Full day in person/online class

Half Day – Duration 6 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

VRT (Voice Recognition Training) Level 2

This course is a continuation of the VRT Level 1 course. Get an in-depth understanding of Dragon NaturallySpeaking®. The student gets very intimate with the voice recognition software in conjunction with the Microsoft Applications. In this course the student gets to hone their ability to use the software seamlessly, the student’s confidence is boosted, and their fluency is improved.  

Delivery Options

Full Day – Duration 3 Weeks
Full day in person/online class

Half Day – Duration 6 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

Remote Computer Training Level 3

This course is a combination of the Industrial Approach to Microsoft Applications and the Excel Level 3 course. These courses are designed so that the students apply what they have learned in Level 2 in an independent environment. The focus for week 1 is exclusively on improving their global skills in Excel, Word, and Outlook. On the second week, students take a deep dive in more advanced uses in each program (Ex. PivotTables and Intermediate Conditional Formatting in Excel). They complete large projects everyday. This class models the workplace and helps the student seamlessly transition into the workforce.

Delivery Options

Full Day – Duration 3 Weeks
Full day in person/online class

Half Day – Duration 6 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

*Remote Focus – Duration 3 Weeks
Custom classes for individuals that have no experience with computers and have a dedicated instructor for maximum retention.

Job Readiness Project Management

Regardless of the trade the student hopes to end up, there is a strong demand for project management training. This course focuses on using computers to solidify project management concepts. Construction supervisors, engineers, administrators, non-profit and government agencies, all require expertise in project management. The purpose of this course is to provide participants with an introduction to basic principles of project management. We use Microsoft Project as the primary software to get the job done; the perfect blend between learning and application.

Customer Service

Customer experience is one of the most valuable pieces that make a first impression. Are you the customer or are you the one providing the service? This course presents critical elements of customer service and nails the evolution of “service” to “experience”. Students will walk away understanding how their behavior and the behavior of others affect the image of a company. Be the problem-solver and apply techniques to deal with challenging customers. This course is interactive and is quite the eye opener.

Simply Accounting – Sage 50

This 10 Day course introduces students to electronic bookkeeping and accounting using Simply Accounting. The students will learn how to install and set up the software, set up a set of company books, create data files, make journal entries, accounts receivables, accounts payables, inventory, and bank reconciliation. This course requires a solid foundation in Microsoft Excel (New Phase Essentials 1 and 2)

QuickBooks

In this course, students learn how to handle sales returns, discounts, assets, financial entries, and basics of taxation. Managing the cash assets within a company can be tricky, so this accounting course teaches students how to manage the checking account, petty cash transactions, and associated cash flow. Using QuickBooks, the student will learn how to manage accounts receivables and payables for businesses. This course requires a solid foundation in Microsoft Excel (New Phase Essentials 1 and 2)

One on One

One of the most valuable deliveries to our students is the personalized one on one approach. When the traditional group setting is not ideal for the student, we are able to pace the training and customize the environment to best suit their learning needs. We have found one on one sessions to be effective in producing high retention of material. Our specialized facilitators are always eager to make a positive and lasting impact that perpetuates beyond the classroom.

Keyboarding

Is your keyboarding technique holding you back? Whether you type with one hand or one-finger or just need to increase your speed by a few words per minute to give you the extra competitive edge, this course will give you more confidence and speed. Beginners will learn to touch-type with the alphabetic keys and some symbols. Regardless of your present level, this course will help prop you to the next level. Leave this course knowing where you stand when the employer asks how many words per minute you type.

coming soon

Just when you thought that was all. We have a few courses in the pipeline. Feel free to reach out to us for any inquiries.

• New Phase Call Center Fundamentals
• Workplace Diversity & Inclusion Training
• New Phase Business Writing Essentials

One of our passions is designing and delivering relevant training. View our individual course packages and our bundle packs that are best suited for job placement. Our team understands that we are only as good as our last training – every client matters. Training is intimate and facilitators are skilled. 

Business Etiquette

The course allows participants to have the competitive employment edge. Modules that focus on proper workplace behavior, confident communications, making great first impressions and those things that we might consider normal like the handshake, eye contact, email etiquette etc. Business etiquette builds confidence in students and provides them with tool to succeed as they re-enter the workforce

VRT (Voice Recognition Training) Level 1

This course is great for students with restrained hand mobility due to  wrist, arm and/or shoulder injuries. Get an in-depth understanding of Dragon. Compare it with Microsoft’s VRT. This course teaches students how to use voice commands to dictate and format text and navigate windows and programs to control their computer. Understand the dictation programs and their limitations reduce time spent using your mouse and keyboard.

Delivery Options

Full Day – Duration 3 Weeks
Full day in person/online class

Half Day – Duration 6 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

VRT (Voice Recognition Training) Level 2

This course is a continuation of the VRT Level 1 course. Get an in-depth understanding of Dragon NaturallySpeaking®. The student gets very intimate with the voice recognition software in conjunction with the Microsoft Applications. In this course the student gets to hone their ability to use the software seamlessly.  The student’s confidence is boosted, and their fluency is improved.  

Delivery Options

Full Day – Duration 3 Weeks
Full day in person/online class

Half Day – Duration 6 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

Remote Computer Training Level 1

Remote Computer Training Level 1 is foundational Computer Training, Word, Excel and Outlook. This course provides a solid computer foundation for the self-taught user. Students in this course typically have minimal experience with Microsoft Office programs or computers. Initially, they learn about the parts of the computer, common terminology, navigating the computer using the mouse and keyboard. Students graduate from this class with a sense of accomplishment after overcoming fears of the computer and having their technological senses stimulated.

Delivery Options

Full Day – Duration 2 Weeks
Full day in person/online class

Half Day – Duration 4 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

*Remote Focus – Duration 2 Weeks
Custom classes for individuals that have no experience with computers and have a dedicated instructor for maximum retention.

Remote Computer Training Level 2

New Phase Essentials 2 builds upon the knowledge established in Level 1 and introduces intermediate computer uses with more advanced techniques and tools used in Microsoft Word, Excel and Outlook. Students will also learn the basics of PowerPoint and OneNote. There is a focus on solidifying basic concepts and elaborating on higher-level tools and customizations. By course end, students should have a firm understanding when using all Microsoft Applications and be able to work autonomously in these programs to complete projects and tasks.

Delivery Options

Full Day – Duration 2 Weeks
Full day in person/online class

Half Day – Duration 4 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

*Remote Focus – Duration 2 Weeks
Custom classes for individuals that have no experience with computers and have a dedicated instructor for maximum retention.

Remote Computer Training Level 3

This course is a combination of the Industrial Approach to Microsoft Applications and the Excel Level 3 course. These courses are designed so that the students apply what they have learned in Level 2 in an independent environment. The focus for week 1 is exclusively on improving their global skills in Excel, Word and Outlook. On the second week students take a deep dive in more advanced uses in each program (Ex. PivotTables and Intermediate Conditional Formatting in Excel). They complete large projects everyday. This class models the workplace and helps the student seamlessly transition into the workforce.

Delivery Options

Full Day – Duration 3 Weeks
Full day in person/online class

Half Day – Duration 6 Weeks
Either AM or PM deliveries. These courses are designed for individuals with injuries that hinder them from attending a full day.

*Remote Focus – Duration 3 Weeks
Custom classes for individuals that have no experience with computers and have a dedicated instructor for maximum retention.

Job Readiness Project Management

Regardless of the trade the student hopes to end up, there is a strong demand for project management training. Construction supervisors, engineers, administrators, non-profit and government agencies all require expertise in project management. The purpose of this course is to provide participants with an introduction to basic principles of project management to understand the project team, Work breakdown structures and working with resources.

Customer Service

Customer experience is one of the most valuable pieces that make a first impression. Are you the customer our are you the on providing the service? This course presents critical elements of customer service and nails the evolution of “service” to “experience”. Students will walk away understanding how their behavior and the behavior of others affect the image of a company. Be the problem-solver and apply techniques to deal with challenging customers. This course is interactive and is quite the eye opener.

Simply Accounting – Sage 50

This 10 Day course introduces students to electronic bookkeeping and accounting using Simply Accounting. The students will learn how to install and set up the software, set up a set of company books, create data files, make journal entries, accounts receivables, accounts payables, inventory and bank reconciliation. This course requires a solid foundation in Microsoft Excel (New Phase Essentials 1 and 2)

QuickBooks

In this course students learn how to handle sales returns, discounts, assets, financial entries and basics of taxation. Managing the cash assets within a company can be tricky, so this accounting course teaches students how to manage the checking account, petty cash transactions and associated cash flow. Using QuickBooks, the student will learn how to manage accounts receivables and payables for businesses. This course requires a solid foundation in Microsoft Excel (New Phase Essentials 1 and 2)

One On One 

One of the most valuable deliveries to our students is the personalized one on one approach. When the traditional group setting is not ideal for the student, we are able to pace the training and customize the environment to best suit their learning needs. We have found one on one sessions to be effective in producing high retention of material. Our specialized facilitators are always eager to make a positive and lasting impact that perpetuates beyond the classroom.

Keyboarding

Is your keyboarding technique holding you back? Whether you type with one hand or one-finger or just need to increase your speed by a few words per minute to give you the extra competitive edge, this course will give you more confidence and speed. Beginners will learn to touch-type with the alphabetic keys and some symbols. Regardless of your present level, this course will help prop you to the next level. Leave this course knowing where you stand when the employer asks how many words per minute you type.

coming soon

Just when you thought that was all. We have a few courses in the pipeline. Feel free to reach out to us for any inquiries.

• New Phase Call Center Fundamentals
• Workplace Diversity & Inclusion Training
• New Phase Business Writing Essentials

1 844 249 4533 | [email protected]

Privacy Policy     |       Terms of Use